The agreement, driven by the vision of Enrico del Sordo (CEO of 313 Group srl) and the foresight of the Federalberghi Garda Veneto management—alongside President Dr. Ivan De Beni and the Director Dr. Mattia Boschelli —offers local hoteliers a unique competitive advantage through advanced technology, top-tier training, and an unprecedented guest experience.

The hospitality sector in the Lake Garda region is projecting itself into the future thanks to a prestigious partnership. The agreement between Federalberghi Garda Veneto and the Brescia-based company Come-Inn.com, a pioneer in innovation applied to the hospitality industry, has been officially finalized.

The result of a forward-looking vision shared by the Federation’s top management and entrepreneur Enrico del Sordo, the agreement provides associates with a concrete tool to make a definitive leap in quality. The objective of the agreement is based on three pillars: developing new markets, optimizing internal operations, and ensuring a lasting competitive advantage based on absolute service quality.

The Core of the System: Automation and Active Listening

At the center of this transformation is a smart and highly intuitive digital ecosystem, designed to close the gap between the hotel and the modern traveler through immediate communication.

Process automation makes it possible to streamline daily routines and personalize the stay. From handling requests to accessing internal services, every operation becomes fluid, freeing up precious time that staff can once again dedicate to authentic and human hospitality.

Furthermore, the software acts as a true engine for hotel growth. By providing the tools to listen to customers deeply and proactively, it allows for real-time feedback analysis. In this way, operators can promptly intercept guests’ desires, constantly perfecting the entire Customer Experience.

Training as a Cultural Pillar

Technology, however, reaches its maximum potential only when supported by the human factor. For this reason, the project includes a structured plan of training sessions dedicated to staff and management.

This perspective has been strongly embraced by the Lake Garda representative body, which identifies employee skills as the true keystone to winning and retaining audiences in an increasingly global market. The training courses aim to create true hospitality professionals, capable of mastering new digital resources to anticipate every need and guarantee excellent support.

Borderless Innovation: From the Canary Islands to Dubai

The technological solution adopted on Lake Garda has already amply proven its worth on an international scale. The application is, in fact, steadily operational in top-tier tourist and commercial hubs, including Spain (Canary Islands), Senegal (Dakar), and the United Arab Emirates (Dubai).

This is an important milestone for the parent company, 313 Group srl, which continues to invest resources in Research and Development to chart new courses in the hotel industry.

Thanks to this strong synergy, the businesses affiliated with Federalberghi Garda Veneto not only raise their technological bar but also confirm themselves as leaders of modern, dynamic tourism, geared towards world-class quality standards.